Lost or Stolen Card

If your FTWCCU credit or debit card is lost or stolen, assistance is only a phone call away.

Visa or Mastercard Credit Card

If your FTWCCU Credit Card is lost or stolen, please call (866)-611-4891 for assistance. (out of country contact 727-299-2449)

Dispute

For any disputes regarding your credit card transaction, please call (866)-611-4891.

Mastercard Debit Card

During normal business hours, please call FTWCCU immediately at (817)-835-5000 or toll free at (833)-933-1681. 

Dispute

For any disputes regarding your debit card transaction, please call (866)-279-1399.

If you think you are a victim of identity theft contact us at 817-835-5000. For more information about identity theft and free resources click here.